{"id":11076,"date":"2024-12-11T15:21:21","date_gmt":"2024-12-11T14:21:21","guid":{"rendered":"https:\/\/extali.eu\/docs\/5-pruefung\/5-3-umgang-mit-risiken-und-chancen\/5-3-16-informationspflicht-bei-unerwuenschten-ereignissen\/"},"modified":"2025-02-04T13:38:24","modified_gmt":"2025-02-04T12:38:24","slug":"5-3-16-duty-to-inform-in-the-event-of-adverse-events","status":"publish","type":"docs","link":"https:\/\/gutehospitalpraxis.de\/en\/handbuch\/5-pruefung\/5-3-umgang-mit-risiken-und-chancen\/5-3-16-informationspflicht-bei-unerwuenschten-ereignissen\/","title":{"rendered":"5.3.16 Duty to inform patients in the event of adverse events"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"zweck_und_ziel\">Purpose and goal<\/h3>\n\n\n\n<p>All patients are informed about the outcome of their treatment. As the connection with the treatment does not have to be causal, events that were unexpected or undesirable are also named. In the event of recognisable treatment errors, the organisation must provide information to patients on request. This procedure is very important in terms of safeguarding insurance cover. It helps to maintain the patient's trust<br>Patients have the unrestricted right to be informed about adverse events and the circumstances that may have led to them (legal obligation to provide information at the patient's request or if the information is necessary to avert health risks)<\/p>\n\n\n\n<p><em>BGB \u00a7630c para. 2 sentence 2; QM-RL \u00a74 (1) Patient information and education sentence 1; DIN EN ISO 9001:2015 and DIN EN 15224:2017 8.2.1 i)<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"anwendungsbereich\">Area of application<\/h3>\n\n\n\n<p>In the event of adverse events (AEs) during or after treatment, especially if the cause of the AE is suspected to be a treatment error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"beschreibung\">3 Description<\/h3>\n\n\n\n<p>Apology procedure. Not only show sympathy, but also offer compensation Training on communicating an AE Support the employee who is held responsible for a treatment error. Quick compensation for the consequences of an ADR: offer of follow-up treatment, support for prolonged treatment, initiation of quick claims settlement<\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-5e4692b0-ca6b-4e9b-afaf-99e15265996c\" href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.16_00_qm_informationspflicht_bei_unerwuenschten_ereignissen.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">to the process instruction here <\/a><a href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.16_00_qm_informationspflicht_bei_unerwuenschten_ereignissen.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-5e4692b0-ca6b-4e9b-afaf-99e15265996c\">Download<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"anlagen\">Attachments<\/h3>\n\n\n\n<p>John Hopkins Hospital&nbsp;<a href=\"http:\/\/www.mitsstools.org\/uploads\/3\/7\/7\/6\/3776466\/jhu_error_disclosure_policy_69.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Medical Error Disclosure Policy<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Zweck und Ziel Alle Patienten werden \u00fcber das Ergebnis ihrer Behandlung informiert. Da der Zusammenhang mit der Behandlung nicht kausal sein muss, werden auch solche Ereignisse benannt, die unerwartet oder uner-w\u00fcnscht waren. Bei erkennbaren Behandlungsfehlern muss die Orga-nisation den Patienten auf deren Nachfrage Auskunft erteilen. Das Vorgehen hat gro\u00dfe Bedeutung hinsichtlich der Wahrung des Versi-cherungsschutzes. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11044,"menu_order":75,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-11076","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/c6b2616140d9fcd6a1c5d6d2ebbf43422308c9322c032ef03f88ec3235855dcf?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/11076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/comments?post=11076"}],"version-history":[{"count":1,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/11076\/revisions"}],"predecessor-version":[{"id":15094,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/11076\/revisions\/15094"}],"up":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/11044"}],"wp:attachment":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/media?parent=11076"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/doc_tag?post=11076"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/doc_badge?post=11076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}