{"id":9379,"date":"2024-12-10T19:10:44","date_gmt":"2024-12-10T18:10:44","guid":{"rendered":"https:\/\/extali.eu\/docs\/gute-hospitalpraxis\/1-kontext-des-krankenhauses\/1-2-patientenorientierung\/1-2-18-erhalt-aussenkommunikation\/"},"modified":"2025-11-11T11:05:18","modified_gmt":"2025-11-11T10:05:18","slug":"1-2-18-maintenance-of-external-communication","status":"publish","type":"docs","link":"https:\/\/gutehospitalpraxis.de\/en\/handbuch\/1-kontext-de-krankenhauses\/1-2-patientenorientierung\/1-2-18-erhalt-aussenkommunikation\/","title":{"rendered":"1.2.18 Receipt of external communication"},"content":{"rendered":"<p>Restrictions on visiting, receiving mail and using the telephone must be justified on therapeutic grounds and should be limited to what is necessary. Understanding for these measures must be sought from the patient and relatives. Relatives should be given the opportunity to find out how the patient is feeling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"anwendungsbereich\">Area of application<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ablaufbeschreibung\">Process description<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ressourcen\">Resources<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zeitbedarf\">Time required<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"dokumentation\">Documentation<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"zustaendigkeit_qualifikation\">Responsibility, qualification<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hinweise_und_anmerkungen\">Notes and comments<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"mitgeltende_unterlagen\">Applicable documents<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"literatur_leitlinien\">Literature, guidelines<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"begriffe\">Terms<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"anlagen\">Attachments<\/h3>","protected":false},"excerpt":{"rendered":"<p>Beschr\u00e4nkungen bei Besuchs-, Postempfang, Telefonbenutzung m\u00fcssen therapeutisch begr\u00fcndet sein und sollen auf das notwendige Ma\u00df begrenzt bleiben. Bei Patient und Angeh\u00f6rigen muss um Verst\u00e4ndnis f\u00fcr diese Ma\u00dfnahmen geworben werden. Den Angeh\u00f6rigen soll die M\u00f6glichkeit einger\u00e4umt werden, sich \u00fcber das Befinden des Patienten zu informieren. Anwendungsbereich Ablaufbeschreibung Ressourcen Zeitbedarf Dokumentation Zust\u00e4ndigkeit, Qualifikation Hinweise und Anmerkungen Mitgeltende [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9325,"menu_order":27,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9379","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/c6b2616140d9fcd6a1c5d6d2ebbf43422308c9322c032ef03f88ec3235855dcf?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/9379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/comments?post=9379"}],"version-history":[{"count":1,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/9379\/revisions"}],"predecessor-version":[{"id":13962,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/9379\/revisions\/13962"}],"up":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/docs\/9325"}],"wp:attachment":[{"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/media?parent=9379"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/doc_tag?post=9379"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/en\/wp-json\/wp\/v2\/doc_badge?post=9379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}