{"id":11058,"date":"2024-12-11T15:20:02","date_gmt":"2024-12-11T14:20:02","guid":{"rendered":"https:\/\/extali.eu\/docs\/5-pruefung\/5-3-umgang-mit-risiken-und-chancen\/5-3-07-verhalten-im-schadenfall\/"},"modified":"2025-02-04T13:38:20","modified_gmt":"2025-02-04T12:38:20","slug":"5-3-07-comportement-en-cas-de-sinistre","status":"publish","type":"docs","link":"https:\/\/gutehospitalpraxis.de\/fr\/handbuch\/5-pruefung\/5-3-umgang-mit-risiken-und-chancen\/5-3-07-verhalten-im-schadenfall\/","title":{"rendered":"5.3.07 Comportement en cas de sinistre"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"zweck_und_ziel\">But et objectif<\/h2>\n\n\n\n<p>R\u00e8gles de r\u00e9action \u00e0 un \u00e9v\u00e9nement ind\u00e9sirable portant pr\u00e9judice aux patients. Permettre une communication empathique et honn\u00eate avec le patient et sa famille. S'assurer d'une r\u00e9action appropri\u00e9e \u00e0 l'\u00e9v\u00e9nement afin d'\u00e9viter qu'il ne se reproduise. Soutenir le personnel impliqu\u00e9 dans le cas. Assurer la documentation et le compte rendu Pr\u00e9paration \u00e0 un \u00e9ventuel d\u00e9bat public sur l'\u00e9v\u00e9nement. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"anwendungsbereich\">Champ d'application<\/h2>\n\n\n\n<p>\u00c9v\u00e9nements ind\u00e9sirables ayant entra\u00een\u00e9 un dommage d\u00e9j\u00e0 survenu ou pr\u00e9vu, qui ne peut \u00eatre enti\u00e8rement compens\u00e9.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"beschreibung\">Description<\/h2>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-2d52f23c-a572-48c1-bb70-dca7b6192e04\" href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_00_qm_verhalten_schadenfall.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">vers les instructions de proc\u00e9dure ici <\/a><a href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_00_qm_verhalten_schadenfall.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-2d52f23c-a572-48c1-bb70-dca7b6192e04\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"anlagen\">Placements<\/h3>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-049377cf-f292-4027-8cd2-b9bebb15e7f7\" href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_01_qm_anschreiben_schadensfall.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Lettre aux personnes l\u00e9s\u00e9es<\/a><a href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_01_qm_anschreiben_schadensfall.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-049377cf-f292-4027-8cd2-b9bebb15e7f7\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-e263226c-8031-4394-bae9-d1ff4618e3dc\" href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_02_qm_kommunikation_schadenfall.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Communiquer apr\u00e8s un incident<\/a><a href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.3.07_02_qm_kommunikation_schadenfall.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-e263226c-8031-4394-bae9-d1ff4618e3dc\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Zweck und Ziel Regeln f\u00fcr die Reaktion auf ein unerw\u00fcnschtes Ereignis mit einem Schaden f\u00fcr Patienten. Bef\u00e4higung zu einer einf\u00fchlsamen, ehrlichen Kommunikation mit dem Patienten und seiner Familie. Vergewisserung einer angemessenen Reaktion auf das Ereignis, um eine Wiederholung zu vermeiden. Unterst\u00fctzung des Personals, das in den Fall verwickelt ist. Sicherstellung der Dokumentation und Berichterstattung Vorbereitung [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11044,"menu_order":66,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-11058","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/c6b2616140d9fcd6a1c5d6d2ebbf43422308c9322c032ef03f88ec3235855dcf?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/comments?post=11058"}],"version-history":[{"count":1,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11058\/revisions"}],"predecessor-version":[{"id":15119,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11058\/revisions\/15119"}],"up":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11044"}],"wp:attachment":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/media?parent=11058"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/doc_tag?post=11058"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/doc_badge?post=11058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}