{"id":11102,"date":"2024-12-11T15:23:39","date_gmt":"2024-12-11T14:23:39","guid":{"rendered":"https:\/\/extali.eu\/docs\/5-pruefung\/5-4-massnahmen-der-verbesserung\/5-4-03-korrektur-und-vorbeugemassnahmen\/"},"modified":"2025-02-04T13:38:31","modified_gmt":"2025-02-04T12:38:31","slug":"5-4-03-correction-et-mesures-preventives","status":"publish","type":"docs","link":"https:\/\/gutehospitalpraxis.de\/fr\/handbuch\/5-pruefung\/5-4-massnahmen-der-verbesserung\/5-4-03-korrektur-und-vorbeugemassnahmen\/","title":{"rendered":"5.4.03 Actions correctives et pr\u00e9ventives"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"ziel_und_zweck\">Objectif et but<\/h2>\n\n\n\n<p>Les actions correctives et pr\u00e9ventives se basent sur une analyse des \"\u00e9v\u00e9nements ind\u00e9sirables\", sur les rapports d'audits internes, sur les r\u00e9clamations des clients, sur les r\u00e9sultats de la gestion de la qualit\u00e9 et sur l'\u00e9valuation d'exp\u00e9riences externes (litt\u00e9rature, rapports de cas individuels, p. ex. de sinistres). Il convient de r\u00e9glementer la mani\u00e8re dont l'information est transmise, qui ordonne les mesures correctives et pr\u00e9ventives et comment leur mise en \u0153uvre est suivie.<\/p>\n\n\n\n<p><em>DIN EN ISO 9001:2015 et DIN EN 15224:2017 10.2.1 a), c) - g)<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"anwendungsbereich\">Champ d'application<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"beschreibung\">Description<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"dokumentation\">Documentation<\/h2>\n\n\n\n<p>Le traitement des actions correctives doit \u00eatre document\u00e9. Une liste doit \u00eatre \u00e9tablie, qui doit contenir : a) le type de non-conformit\u00e9 b) l'action corrective correspondante c) le r\u00e9sultat de l'action corrective<\/p>\n\n\n\n<p>En cas de non-conformit\u00e9 concernant un patient, l'action corrective doit \u00e9galement \u00eatre document\u00e9e dans le dossier du patient. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ressourcen\">Ressources<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"zustaendigkeit_und_qualifikation\">Comp\u00e9tence et qualification<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hinweise_und_anmerkungen\">Remarques et commentaires<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"mitgeltende_unterlagen\">Documents \u00e0 joindre<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"literatur\">Litt\u00e9rature<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"begriffe\">Termes<\/h4>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"anlagen\">Placements<\/h3>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-9a03a761-affe-450d-be2b-34f0775578cf\" href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.4.03_01_qm_massnahmen_liste.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Liste annuelle des non-conformit\u00e9s et des actions correctives<\/a><a href=\"https:\/\/gutehospitalpraxis.de\/wp-content\/uploads\/2024\/12\/5.4.03_01_qm_massnahmen_liste.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-9a03a761-affe-450d-be2b-34f0775578cf\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Ziel und Zweck Korrektur- und Vorbeugungsma\u00dfnahmen basieren auf einer Analyse der \u201eUnerw\u00fcnschten Ereignisse\u201c, auf den Berichten interner Audits, auf Kundenreklamationen, Ergebnissen der Qualit\u00e4tslenkung und der Auswertung externer Erfahrungen (Literatur, Einzelfallberichte, z.B. aus Schadensf\u00e4llen). Geregelt werden muss, wie die Information weitergeben wird, wer Korrektur- und Vorbeugungsma\u00dfnahmen anordnet und wie ihre Umsetzung verfolgt wird. DIN EN ISO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11096,"menu_order":89,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-11102","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/c6b2616140d9fcd6a1c5d6d2ebbf43422308c9322c032ef03f88ec3235855dcf?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/comments?post=11102"}],"version-history":[{"count":1,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11102\/revisions"}],"predecessor-version":[{"id":15135,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11102\/revisions\/15135"}],"up":[{"embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/docs\/11096"}],"wp:attachment":[{"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/media?parent=11102"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/doc_tag?post=11102"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/gutehospitalpraxis.de\/fr\/wp-json\/wp\/v2\/doc_badge?post=11102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}