GHP integrates structural and process elements of the organisation, the professional groups, the specialist disciplines and the services that the hospital uses to fulfil its task.
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QM has grown with the computer as a tool. Without CAQ, QM would still be possible and necessary, but it would hardly be enjoyable. Where is QM bedded on the cushions of CAQ?
Computer-aided quality assurance is the engineering use of computers and computer-controlled machines to plan and implement the quality of products.
Computer-Aided Quality (CAQ) is a digital tool for quality planning, continuous quality improvement throughout the entire product life cycle and quality assurance or quality control during production.
We also have to implement CAQ in our core processes in the hospital and are doing so, e.g. the following: (1) personnel requirements and deployment planning, training, (2) quality control, (3) reporting, communication, records, (4) QM processes in the narrower sense such as management of the QM manual, audits, (5) data acquisition QA, also for control charts, (6) digitalisation of service providers with networking.
What IT solutions are already available or which ones are suitable?
Personnel requirements planning
Personnel deployment planning
Personnel development planning
Training modules for instructions, briefings, training courses, further and advanced training, including success monitoring
Proof of qualification including monitoring of refresher training
Occupancy planning
OP planning
Appointment scheduling in the outpatient clinic, admission
Resource planning with warehousing, ordering, delivery times
Patient-related reporting obligations: Medical reports, transfer protocols, authorisations
Internal reporting obligations: performance statistics, adverse events, use of resources
External reporting obligations: external quality assurance, registration and deregistration in the event of non-fulfilment of requirements, quality reports, infectious diseases)
Means of communication: video conferencing, emergency call systems, alarm plans, data transmission to interested parties,
Telephone address directory and its maintenance
Treatment records (electronic medical file)
Image documentation (X-ray, wounds, clinical findings)
Prescriptions for medicines
Traceability of medical devices
Ordering processes for laboratory, X-ray, consultations, aids, technical repairs
Acquisition, distribution and provision of knowledge in the processes
Support in treatment decisions (diagnostics and therapy)
Knowledge management: access to databases, literature
Control of documented information (content management systems)
Patient information, information protocols, behavioural instructions
Archiving, data backup, access control
Release before data transfer
In-process controls (QC cards in the process or as target cards from administration and EPA data)
Audits
Tracking of reporting obligations, licences, certificates
Monitoring committee activities (appointments, minutes
Audit management
Change management
Follow-up of corrective measures
Calibration management.
Complaints processing
Document control
Project management
Error analysis
Care (especially records, personnel planning)
Laboratory: arrangement, sample identification, reports
X-ray: arrangement, scheduling, preparation of findings, archiving
Transport service
Sterilisation
Technical services
Pharmacy
Physiotherapy
We firmly believe that the internet should be available and accessible to everyone and endeavour to provide a website that is accessible to the widest possible audience, regardless of circumstance or ability.
To achieve this, we adhere as strictly as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) of the World Wide Web Consortium (W3C) at AA level. These guidelines explain how web content can be made accessible to people with a variety of disabilities. By adhering to these guidelines, we ensure that the website is accessible to all people: the blind, people with motor impairments, visual impairments, cognitive disabilities and more.
This website uses various technologies to make it as accessible as possible at all times. We use an accessible interface that allows people with certain disabilities to customise the user interface (UI) of the website and adapt it to their personal needs.
In addition, the website uses an AI-based application that runs in the background and constantly optimises accessibility. This application corrects the website's HTML code and adapts its functionality and behaviour to the screen readers used by blind users and to the keyboard functions used by people with motor impairments.
If you notice a malfunction or have suggestions for improvement, we look forward to hearing from you. You can contact the website operators by e-mail at upaschen@gutehospitalpraxis.de.
Our website uses Accessible Rich Internet Applications (ARIA) attribute technology and various behavioural modifications to ensure that blind users accessing the website with screen readers can read, understand and use the features of the website. Once a user with a screen reader accesses your website, they are immediately prompted to enter the screen reader profile so that they can browse and use your website effectively. Here's how our website fulfils some of the key requirements of screen readers, along with screenshots of sample code:
We want to support the widest possible range of browsers and supporting technologies so that our users can choose the tools that work best for them with as few restrictions as possible. That's why we've worked very hard to support all the major systems that make up over 95 % of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our best efforts to make it possible for everyone to adapt the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of being made accessible or for which there is no appropriate technical solution to make them accessible. Nevertheless, we are continuously improving our accessibility by adding, updating and improving options and features and developing and introducing new technologies. All of this is to achieve the optimum level of accessibility and to keep up with technological progress. If you have any questions, please contact upaschen@gutehospitalpraxis.de