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GOOD HOSPITAL PRACTICE

GOOD HOSPITAL PRACTICE

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The QM manual for the entire hospital

3.6.29 Social services

Estimated reading: 1 minute 19 views Authors

Task Contents depending on the individual case

Guardianship law
- Suggestion of support
- Changing the areas of responsibility
- Involvement of the supervisor
- Inform district geriatric care or social psy. Service (health authority)

Severely Disabled Persons Act\\

- Application or request for redetermination
- Consulting
- Organize benefits, e.g. with the main welfare office (only for severely disabled persons in employment)

Home adaptation

- Application for a handicapped accessible apartment
- Advise/initiate conversion measures

Short-term care

- before being released into the apartment
- Cost clarification and organization

Day/night care

- Unable to organize the day without relatives or single person dependent on help at night
- Determining the cost unit and organizing the transfer

Final care

- Urgent application for long-term care insurance
- Organize special care and supply needs

Relatives

- Conflicts, excessive demands, resources exhausted, coping with illness, assistance

Help with economic problems

- Livelihood at risk or no longer available in the event of prolonged illness
- Impending job loss
- KV protection, continued payment of sick pay
- Supplementary assistance for living expenses (BSHG)

Crisis intervention

- Disease management
- Life perspectives
- Everyday coping strategies
- Discover/mobilize resources
- Helping people to help themselves
- Further contacts/therapy

Self-help work

- Do not take on all tasks across the board (focus on the responsible, independent patient)
- Take wishes / fears seriously
- Work towards ensuring that the patient can cope after discharge

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