1.3.01 Personnel requirements planning

1 Purpose and objective

Provision of sufficient, qualified personnel during normal working hours and outside normal working hours. Planning security for employees. Payroll accounting
The work schedule must be planned in advance. The adverse effects of shift work must be mitigated in the interests of employees. To this end, it can be useful to create work intensity profiles. This allows labour deployment to be better adapted to actual requirements than is possible with shift work. Where possible, it should also be possible to balance staff deployment across departmental boundaries.
Duty rosters also serve as a record of working hours.
The specialist standard must be guaranteed in all functions.
Staffing levels must also be adjusted at short notice to meet additional requirements or in response to unexpected staff shortages so that the required staffing ratios are met (personnel management).
Time for holidays, illness, childcare, administrative duties, further education and training must be planned for

2 Scope of application

A personnel requirements plan must be drawn up for each department, taking into account all occupational groups.

3 Description

Despite a variety of approaches, it has not yet been possible to establish standardised requirements for the staffing of hospital departments. There have been reference figures, there have been benchmarks, there have been extrapolations based on performance figures. Nevertheless, the conditions for service provision in hospitals are simply too different to be able to rely on generally applicable figures.

However, minimum requirements can be established on the basis of business management and process analysis considerations.

As long as such data is not available, at least the current status should be indicated.

To this end, each department draws up a structure plan as specified in Appendix 1. The structure plan should be filed in section 7.1 of the QM manual.

4 Documentation

Structure plan, approved by management and department head with date

5 Responsibilities

Personnel department: staffing plan

Head of department: categorisation of employees into functions

Management: acknowledgement and approval

6 Notes and comments

7 Applicable documents

7.1 Literature, regulations

The Schleswig-Holstein Medical Association has published a brochure entitled:

Publisher: Schleswig-Holstein Medical Association, Bismarckallee 8}} - 12 Responsible: Dr Uta Kunze, Dr Elisabeth Breindl
Status: February 2008

German Medical Association: Principles and criteria for Staffing requirements for doctors in hospitals Working group "Staffing requirements for doctors in hospitals" Status: 24/08/2019

Christoph Zulehner Staffing requirements and staff deployment in health and care organisations: Benchmarks for Practice Softcover - fully revised and expanded edition (1 October 2022) Austrian Standards plus GmbH;
310 pages ISBN-10 : 3854024347; ISBN-13 : 978-3854024347

7.2 Terms

8 Systems