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GOOD HOSPITAL PRACTICE

GOOD HOSPITAL PRACTICE

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The QM manual for the entire hospital

1.1.04 Mission statement

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The idea of the mission statement as a tool for organisational development was taken up in American companies after the Second World War in order to present employees with community-building goals and values - based on the programmes of political parties. Simple guiding principles were favoured, usually ten in number in analogy to the Ten Commandments. The guiding principles were intended to serve as a guide to orientate thinking and actions towards clear values. Mission statements are often associated with a code of behaviour that contains attitudes, manners and rules for daily interaction, including dress codes.

The goals and values of the mission statement are binding for everyone. Some organisational developers even recommend a commission that - similar to the political commissioners of certain parties - monitors compliance with the corporate values. The "quality" of an organisation and its individual employees is then measured by the extent to which they live up to the values.comments on "mission statement"

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