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GOOD HOSPITAL PRACTICE

GOOD HOSPITAL PRACTICE

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The QM manual for the entire hospital

4.2.02 Technical means of communication: utilisation

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Goal and purpose

Suitable telecommunications equipment (cordless telephones on wards, mobile phones for people who do not have a fixed location, fax machines, intranet, call systems, up-to-date telephone directories) should be set up and maintained. Employees must be familiar with their operation.

Application

Description of the process

Risks

Resources

Material

Time required

Documentation

Responsibility and qualification

Notes and comments

Applicable documents

Validation documents

Terms

Attachments

Making telephone calls

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