2.4.13 Case management

1 Purpose and objective

Optimization of inpatient treatment
- Prompt backup, updating and provision of relevant patient findings on the planned admission date, based on standardized treatment procedures
- Quality assurance
- Prompt planning and scheduling of examinations during inpatient stays
- the inpatient stay becomes more transparent
- the length of stay becomes more predictable
- Prompt information from the social services

2 Scope of application

All patients who receive their admission/operation appointment via the admissions department

3 Description

3.1 Patient admission The CM receives information about the surgery date or admission date from the secretary's office.
Form: Registration for inpatient admission (see Appendix No. 1)
Information chain: Forwarding to administrative admissions and the wards Appendix No. 1 and No. 5) 3.2 Provision of files The CM promptly compiles the current patient file and the current medical documentation and from previous hospital stays
- Scheduling of examinations
- Preparation of forms (see appendix no. 6,7,8,9,10) - Social service information (see appendix no. 4)
After administrative admission, patients contact the CM with their file
- Detailed patient discussion about the course of the inpatient stay and notification of upcoming appointments for pre- and postoperative diagnostics,
- Nursing care - assessment sheet to determine care and treatment requirements and patient needs

3.4 Inpatient stay

- Accompanying patients during their stay by taking part in ward rounds (3 times a week)
- the CM is available by telephone and in person for queries from the social services and care departments

3.5 Day of discharge

- Final check of the patient file
- X-ray images:
- Backing up the patient file for archiving
- Control of DRG coding

4 Documentation

Medical record

5 Resources

5.1 Room

5.2 Device

2 PC's, 2 desks, 1 printer, telephone fax radio

5.3 Time required

6 Responsibility, qualification

Registered nurse Specialized further training for the management of a ward / function MTA / laboratory medicine

7 Notes and comments

8 Applicable documents

Attachments

Appendix 1: Form - Registration for inpatient admission Appendix 2: Form - Checklist Appendix 3: Form - Care - Assessment sheet Appendix 4: Form - Transition / Social consultation