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GOOD HOSPITAL PRACTICE

GOOD HOSPITAL PRACTICE

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The QM manual for the entire hospital

3.6.29 Social services

Estimated reading: 1 minute 145 views Authors

Task Contents depending on the individual case

Guardianship law
- Incentivising support
- Changing the areas of responsibility
- Involvement of the carer
- Inform district geriatric care or social psy. Service (health authority)

Severely Disabled Persons Act\\

- Application or request for reconsideration
- Counselling
- Organise benefits, e.g. with the main welfare office (only for severely disabled persons in employment)

Flat adaptation

- Application for a handicapped accessible flat
- Advise/initiate remodelling measures

Short-term care

- before discharge into the flat
- Cost clarification and organisation

Day/night care

- Daytime organisation not possible without relatives or single person dependent on help at night
- Determining the cost unit and organising the transfer

Final care

- Urgent application for long-term care insurance
- Organise special care and supply requirements

Relatives

- Conflicts, excessive demands, resources exhausted, coping with illness, assistance

Help with economic problems

- Livelihood jeopardised or no longer available in the event of prolonged illness
- Impending job loss
- KV protection, continued payment of sick pay
- Supplementary assistance for living expenses (BSHG)

Crisis intervention

- Disease management
- Life perspectives
- Everyday coping strategies
- Discover/mobilise resources
- Helping people to help themselves
- Further contacts/therapy

Self-help work

- Do not take on all tasks across the board (focus on the responsible, independent patient)
- Take wishes / fears seriously
- Work towards ensuring that the patient can cope after discharge

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