3.1 Responsibility of the management

The tasks, responsibilities and competences of the hospital management must be defined. This includes

• Creation of the quality policy
• Identification of priority intentions for setting quality objectives, including environmental protection objectives
• Definition of the responsibility and authorisation of personnel in managerial, executive and supervisory functions
• Regulation of professional and administrative management and formal authorisation of the tasks and objectives of the individual hospital departments
• Ensuring cooperation between professional groups and departments
• Ensuring the timely and continuous provision of hospital services
• Responsibilities for environmental protection
• Appointment of a member of the management who is authorised to define, implement and maintain the QM system and assess its performance
• Setting up and implementing the elements of the QM system
• Setting short, medium and long-term quality targets. From this, drawing up a quality development plan and monitoring its realisation
• Establishment of a QM group with organisational independence and circumscribed powers
• Assessment of the effectiveness of the QM system at fixed intervals
• Determination of general equipment and catering standards (requirement class)
• Selection, deployment and development of personnel
• Provision of the necessary and appropriate resources, such as rooms, equipment and materials
• Checking the quality of all medical services provided by other service providers on behalf of the company
• Realisation of official requirements
• Securing financing by drawing up an annual budget and medium to long-term planning of fixed capital
• Establishment of a procedure for early risk detection.

The financial basis of the hospital must be planned through sound planning of the annual budget, medium to long-term investments and replacement requirements. The statutory regulations must be observed.