5.1.09 Key performance indicators Estimated reading: 1 minute 116 views Authors Download the VA as PDF Download Goal and purpose The quantity targets that are set for the provision of services are easier to meet if the performance is continuously monitored. The services provided are recorded cumulatively over time so that over- and under-achievement can be recognised promptly. Application Description of the process Risks Resources Material Time required Documentation Responsibility and qualification Notes and comments Applicable documents Validation documents Terms Attachments 5.1 Testing and measurement - Previous 5.1.08 Key personnel data Next - 5.1 Testing and measurement 5.1.10 Incorrect occupancy check