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GHP integrates structural and process elements of the organisation, the professional groups, the specialist disciplines and the services that the hospital uses to fulfil its task.

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Updated on 4 February 2025

5.3.08 Settlement of medical claims

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Purpose and goal

Processing of claims

Protecting the hospital and its employees from damage to its image

Defence against unjustified claims

Area of application

All claims for damages or compensation for pain and suffering, excluding cases of private outpatient treatment

Description of the

to the process instruction here Download

Attachments

Letter to the person concernedDownload

5.3 Dealing with risks and opportunities - Previous 5.3.07 Behaviour in the event of a claim Next - 5.3 Dealing with risks and opportunities 5.3.09 Accident statistics

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