5.1.20 Test patient Estimated reading: 1 minute 1735 views Goal and purpose Information from informed patients about their perceptions during their hospitalisation. The reports are analysed and reported in the management review or give rise to improvement measures. Application Description of the process Risks Resources Material Time required Documentation Responsibility and qualification Notes and comments Applicable documents Validation documents Terms Attachments 5.1.20 Test patient - Previous 5.1.19 Patient perspective: Reaction via response cards Next - 5.1.20 Test patient 5.1.21 Assessment by relatives
