5.4.06 Problem-solving and improvement techniques Estimated reading: 1 minute 104 views Authors Goal and purpose Employees should be given the opportunity to familiarise themselves with problem-solving techniques or improvement strategies. Reference is made to the quality management tools for this purpose. Application In project teams, for problem solving in corrective measures, for the development of new treatment services, for the configuration of organisational processes Description of the process The appendices describe - Brainstorming (brainwriting) - Card circulation technique Risks Resources Material Time required Documentation Responsibility and qualification Notes and comments Applicable documents Validation documents Terms Attachments 5.4 Improvement measures - Previous 5.4.05 Hazard analysis and risk matrix Next - 5.4 Improvement measures 5.4.07 Carrying out projects